Frequently Asked Questions
Everything you need to know about protecting your hair and shopping with Hairbrella.
How do I choose the right size for my Hairbrella?
Most Hairbrella products feature an adjustable strap to ensure a perfect fit for all head sizes and hair volumes. For specific dimensions, please refer to the size guide available on each product page.
Is the Hairbrella truly waterproof?
Yes, our products are crafted with a 100% waterproof microfiber shell and a satin-lined interior to keep your hair dry and frizz-free in any weather condition.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Free standard shipping is available on all domestic orders over $50.
How do I care for and wash my Hairbrella?
To maintain the quality of the waterproof material and satin lining, we recommend hand washing with mild detergent and air drying. Do not use bleach or iron the product.
What is your return and exchange policy?
We want you to love your Hairbrella. If you are not satisfied, we accept returns and exchanges on unworn items in their original packaging within 30 days of purchase.
Do you ship internationally?
Yes, Hairbrella ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.